Our solutions for

returns logistics

At Nexline, we turn returns management into a strategic lever for your supply chain.

Too often perceived as a necessary evil, returns can become a source of optimization, customer satisfaction and logistics performance.

Controlled management of your reverse flows

Customer returns, B2B or inter-site.
In liaison with your carriers, warehouses and digital tools, we ensure rapid recovery, product qualification and reintegration or processing.
Our clear aim: to significantly reduce lead times, cut unnecessary waste, and consistently improve the overall customer experience.

Total traceability in real time

Total traceability in real timeThanks to our technological tools, every return is tracked from end to end.
You have complete visibility of status, volumes and causes of return.
 This transparency enables you to make quick, well-founded decisions, while feeding into your performance indicators.

Optimizing costs and reducing losses

We identify friction points, avoidable returns, additional logistics costs or process errors.
By automating certain steps and harmonizing workflows, we reduce the financial impact of returns on your business.

Tailor-made solutions for your industry

Each sector has its own specificities: e-commerce, retail, industry, healthcare...
We design systems adapted to your products, your deadlines and your regulatory obligations.

Operational and strategic support

Beyond consulting, we remain committed to execution.
Our experts work alongside you to integrate best practices, train your teams and develop your processes.
Our ambition: to transform returns into sustainable competitive advantage.

Nexline, your customized returns logistics

With Nexline, your returns are simplified, fast and completely under control.

Why choose Nexline

for your returns logistics?

1. COMPLETE CONTROL OF REVERSE FLOWS
We handle all types of returns, with a structured, coordinated approach between transport, warehouse and information system.

2. TOOLS FOR 360° VISIBILITY
Our connected solutions give you real-time control and automated reports on returns performance.

3. A CUSTOMIZED APPROACH BY SECTOR
Our systems are designed to adapt to your products, customers and channels. Each solution is calibrated to your field reality.

4. IMMEDIATE SAVINGS IN TIME AND EFFICIENCY
By reducing processing times and limiting out-of-stock situations, we help you to be more responsive and preserve your margins.

5. AN ENHANCED CUSTOMER EXPERIENCE
Well-managed return logistics means a stronger brand image. Your customers benefit from a clear, fast and reliable service.

Worker handling returned goods in a warehouse managed by Nexline Group

Returns logistics

with Nexline

At Nexline, we take a responsible approach to returns management. We give priority to:

Reuse products and packaging whenever possible.

Centralize flows to reduce unnecessary journeys.

Better analysis of causes to reduce return volumes.

Our recommendations are based on concrete data and high-performance digital tools, to combine economic performance with controlled environmental impact.

Frequently asked questions (FAQ)

Returns logistics

Why are returns logistics strategic?

Returns management has become an essential link in the supply chain, particularly in sectors such as e-commerce and specialized distribution. Efficient returns logistics improve the customer experience, reduce processing costs, and enable returned products to be recovered or reintegrated quickly. At Nexline, we implement returns solutions adapted to your flows to transform this step, often perceived as a cost, into a real lever for loyalty and profitability.

How does Nexline optimize returns logistics costs?

Our approach is based on optimizing flows, pooling transport and automating key stages. Thanks to our expertise in transport flow management and integrated logistics, we reduce empty runs, optimize collection rounds and rationalize warehouse processing. The result: lower operating costs, better value for money for returned products and an enhanced customer experience.

Does Nexline offer sustainable and responsible returns logistics solutions?

We optimize recovery circuits to limit carbon footprints, give preference to transport partners committed to integrated logistics, and set up recycling or reclamation processes for returned products. Our solutions are part of a global approach to responsible multimodal transport and optimization of resources, to help you combine economic performance with environmental commitment.

What services does Nexline offer to manage returns?

Nexline proposes tailored solutions to organize, centralize, monitor and process your return flows. We intervene as soon as parcels are collected, using adapted transport services like parcel transport or pallet transport, then sort, quality-control and direct the products: reconditioning, recycling, return to stock or controlled destruction. Our warehousing expertise also enables us to quickly reintegrate valid products into your inventory.

Are Nexline's returns logistics adapted to e-commerce?

Yes, our returns logistics solutions are particularly well suited to the needs of e-commerce, where the fluidity and speed of returns processing are decisive. We set up specific processes for B2C returns: return portals, automatic notifications, real-time tracking, simplified quality control, and rapid reintegration into stock. Our aim: to minimize the impact of returns on your margins and maximize end-customer satisfaction.

How do I start a returns management solution with Nexline?

To benefit from our expertise in returns logistics, simply contact us. After a detailed analysis of your returns flows and your objectives (economic, operational, environmental), we'll work with you to build a customized solution.
With Nexline, you can turn your returns into a growth opportunity and optimize your entire supply chain, from the first mile to the last.

Return logistics in

all business sectors

Our solutions are designed to meet the specific challenges of each industry: e-commerce, retail, OEMs, B2B, etc. We know how to adapt our processes to the requirements of your supply chain and your end customers.

Power supply

Compliance with health regulations to guarantee the conformity of perishable and fresh produce.

Aerospacial & aviation

Airfreight solutions for urgent deliveries of critical parts (Aircraft On Ground, AOG).

Retail

Efficient customs declaration management for fast, reliable cross-border shipments.

Trade shows & events

Efficient and secure routing of equipment, exhibits, and trade show stands worldwide.

Medical & Health

Assistance with customs procedures for sensitive medical or pharmaceutical products.

Industrial sector

Declaration of heavy or specific industrial equipment requiring technical inspections.

High-tech

Logistics solutions for sensitive equipment: semiconductors, lithium batteries, etc.

Government, Space & Defense

Managing the transport of classified materials or space components.

Automotive

Fast, synchronized delivery of parts and components directly to assembly lines.